Privacy Policy

MILAN PAINTS & HARDWARES (operating as SH Bright Shop) values your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from https://www.shbrightshop.com/.

1. Information We Collect

• Personal Information: When you make a purchase, we collect your Name, Billing Address, Shipping Address, Email Address, and Phone Number.
• Payment Information: We do not store your credit or debit card details. All payments are processed through secure, PCI-DSS compliant third-party payment gateways (e.g., PhonePe).
• Device Information: We automatically collect certain information about your device, including IP address and browser type, to help screen for potential risk and fraud.

2. How We Use Your Information

• To fulfill orders placed through the website, including processing payments, arranging shipping, and providing invoices.
• To communicate with you regarding order confirmations, updates, and delivery status.
• To screen orders for potential risk or fraudulent activity.
• To improve our website and customer service.

3. Sharing Your Information

We share your Personal Information with third parties only as necessary to operate our business:

• Logistics Partners: To deliver your products to your doorstep.
• Payment Gateways: To process secure payment transactions.
• Legal Compliance: To comply with applicable laws, regulations, or legal requests.

4. Data Security

We implement appropriate data collection, storage, and processing practices along with security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Grievance Officer

In accordance with the Information Technology Act, 2000, if you have any grievances regarding your data privacy, you may contact:

• Name: Shameem (SH Bright Shop)
• Email: shbrightshop@gmail.com
• Address: Ward No 27, Door No 1/3/A, U.K. Complex, T.B. Sanitorium Main Road, Ballari, Karnataka – 583102, India.